Privacy Policy
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the Suffolk joinery website you are accepting and consenting to the practices described in this policy. In this Privacy Policy, the terms ‘we’, ‘us’, and ‘our’ refer to Suffolk Joinery Ltd.
Suffolk Joinery Ltd takes your privacy very seriously. We want you to be in control of your personal data and understand how it is collected, used, and stored. We respect and value the privacy of everyone who visits our website and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations under the UK General Data Protection Regulation (UK GDPR) and your rights under data protection law.
Please read this Privacy Policy carefully and ensure you understand it. By using this website, you are deemed to accept this Privacy Policy. In this Privacy Policy, the terms ‘we’, ‘us’, and ‘our’ refer to Suffolk Joinery Ltd.
What information do we collect?
We collect personal information submitted via the contact form through our website, this may include your name / email address / contact number and any other information you choose to include in your message. Please note: the contact form is intended for general enquiries only – please do not provide sensitive personal information.
Who collects this information?
Suffolk Joinery Ltd is the sole controller of the personal data you submit through our contact forms. We do not store your data on the website server or database.
How is your data collected?
Your data is collected via secure web-based contact forms. These forms send automated emails to our business email account, which is securely hosted with Google Mail.
Why do we collect this information? And how do we use it?
We collect this data so you can easily request a quote or make a general enquiry through our website. This allows us to respond quickly and improves your experience when contacting us. We use your personal data to respond to your enquiries made though the contact form on the website, gather basic information about potential customers and their requirements, manage customer projects, quotations.
How long do we keep your data?
We only keep your data for as long as it is needed for the purposes described in this policy. Customer enquiry details are initially recorded, meeting details may be added to our company calendar. We regularly review stored data and remove information we no longer require. However, many customers return to us over time, so some records may be retained for reference unless you request deletion. You may request the removal of your personal data at any time.
Who will your data be shared with?
We only share your data with trusted third-party providers necessary for business operations such as Google mail which is our form of email contact to all customers and clients. And our accounting software. We do not share your personal data with marketing companies or unrelated third parties.
Cookies and Website Analytics
Our website uses advertising services, including those provided by Google. When you visit our site, cookies or mobile ad identifiers may be used to support both personalised and non-personalised advertising.
Google Analytics to collect anonymous usage data, such as visitor numbers and website activity. This helps us improve the website and user experience. You do not have to allow these cookies. If you prefer not to be tracked, you can install the Google Analytics Opt-Out Browser Add-On.
If you give consent, your personal data may be used for the personalisation of ads. This means that data such as your browsing activity may influence the types of adverts you see. You will be given the option to agree to this use of your data in the consent notice displayed when you first visit our website.
We are required to inform you about how Google will use your personal data if you provide consent. You can find detailed information on how Google handles data in relation to ads by visiting the following page: Google Business Safety
You may manage your preferences or withdraw consent at any time through the cookie settings available on our site homepage.
More details on how Google protects your data can be found here: Google Analytics Data Safeguards.
Your Rights under UK GDPR
You have the following rights regarding your personal data:
- The right to be informed – you have the right to know how your data is collected and used.
- The right of access – you can request a copy of the personal data we hold about you.
- The right to rectification – you can request corrections to inaccurate or incomplete data.
- The right to erasure (“the right to be forgotten”) – you can request that we delete your personal data.
- The right to restrict processing – you can request limits on how we use your data.
- The right to data portability – you can request your data in a format to transfer to another provider.
- The right to object – you can object to the use of your data for certain purposes.
- Rights related to automated decision-making – Suffolk Joinery does not use automated decision-making or profiling.
If you wish to exercise any of these rights, please contact us using the details below.
Contacting Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact Marcus Church (company Director) by email [email protected]
Changes to this Privacy Policy
We may update this Privacy Policy from time to time (e.g., due to changes in law or business practices). Any updates will be published on this website, and your continued use of the website will be deemed acceptance of the revised terms. We recommend checking this page periodically to stay informed.